ClickyCaps

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Typing Out Loud - Where Every Tap Makes A Statement Typing Out Loud - Where Every Tap Makes A Statement Typing Out Loud - Where Every Tap Makes A Statement Typing Out Loud - Where Every Tap Makes A Statement

Frequently Asked Questions

Frequently Asked Questions

How long to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

In stock orders typically ship within 24 hours, but please allow up to 72 business hours for dispatch from our warehouse. Shipping times may increase during holiday periods and busy weeks due to Group Buy fulfillments. If any delays are anticipated, we will inform you accordingly. 

Pre-Order and In-stock order?

Orders containing Pre-Order items and In-Stock products will be shipped together when the Pre-Order item is ready. To receive in-stock items first, please place separate orders.

Why my order is not being delivered on the expected delivery date?

ClickyCaps partner with both international shipping forwarders and major logistic companies to ensure economic and fast shipping.

If your order is being delayed, we recommend you to check the order's current status on the courier's official website and contact the courier for further inquiries. Or you can contact us by using the Contact Us form.

Order Cancellation

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

In-stock orders (except lube and custom coiled cables) can be returned within 14 days of receipt. Pre-Order items are non-returnable. Refunds (minus a 3% return fee) are processed within 30 days of receiving the package.

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FAST DELIVERY TO FLOBAL DESTINATIONS

Standard shipping and DHL available

TOP-NOTCH SUPPORT

Live customer support available during business hours

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